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FAQ
FREQUENTLY ASKED QUESTIONS
Purchase
Usage
Account
To activate your gift, create your account at app.decidedayone.com. During setup, enter the gift code you received. Once the code is successfully redeemed, your account will be activated and you’ll have full access using your email address.
If you run into any issues, please contact our support team and we’ll be happy to help.
Yes, you can purchase multiple passes. However, each pass is limited to one person. During account setup, each user must provide their age, name, and gender to activate their individual pass.
You can conveniently manage multiple passes under the Family Management section of your account page, but each pass must be assigned to a unique person.
Yes. Discovery Pass is a living membership. As we continue to grow, new partners and experiences are added throughout the year, while others may occassionally be updated or retired. Although individual offers may change, we're committed to maintaining exceptional value so your membership continues to provide far more value than its purchase price.
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