Question 1

How Can I Purchase The Discovery Pass?

Accepted Answer

Visit the Discovery Pass page on our website. Add the pass to your cart and complete checkout. Once your purchase is confirmed, you’ll receive an email with instructions and a code to set up your account and start exploring.

Question 2

Can I Buy A Discovery Pass As A Gift?

Accepted Answer

Yes! You can purchase the Discovery Pass as a gift. After checkout, you’ll receive an email with gift codes to share with the recipient. The pass becomes active once the recipient creates their membership using the provided gift codes.

Question 3

How Do I Activate A Gift Code?

Accepted Answer

To activate your gift, create your account at app.decidedayone.com. During setup, enter the gift code you received. Once the code is successfully redeemed, your account will be activated and you’ll have full access using your email address.
If you run into any issues, please contact our support team and we’ll be happy to help.

Question 4

Can I Buy Multiple Passes?

Accepted Answer

Yes, you can purchase multiple passes. However, each pass is limited to one person. During account setup, each user must provide their age, name, and gender to activate their individual pass.
You can conveniently manage multiple passes under the Family Management section of your account page, but each pass must be assigned to a unique person.

Question 5

What Does The Discovery Pass Include?

Accepted Answer

Your Discovery Pass gives you access to exclusive offers and discounts from our partner adventure vendors. Each offer can be redeemed according to the terms listed in the app. App users also receive exclusive discounts on Day One merchandise.

Question 6

Do children need their own pass?

Accepted Answer

Yes. Each participant must have their own pass unless the specific vendor offer states otherwise.

Question 7

What is the Discovery Pass

Accepted Answer

The Discovery Pass is a 12 month membership that gives you access to exclusive offers and discounts from local adventure and recreation partners in your area.

Question 8

How long is my membership valid?

Accepted Answer

Your Discovery Pass is valid for 12 months from the date you activate it.

Question 9

When Does My Membership Begin?

Accepted Answer

Your membership begins when you activate your Discovery Pass by setting up your account in the app, not when you purchase it.

Question 10

Will The Offers Change?

Accepted Answer

Yes. Discovery Pass is a living membership. As we continue to grow, new partners and experiences are added throughout the year, while others may occassionally be updated or retired. Although individual offers may change, we're committed to maintaining exceptional value so your membership continues to provide far more value than its purchase price.

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